Where Sociology meets the Internet

Welcome to all those Interested in sociology, technology, social media, mobile social software, or any and all forms of online communication. This blog is intended as a repository for information about research on computer-mediated collective action from a sociological perspective. Many people, from marketing, research and development, engineering, academic research, to managers of e-business are increasingly finding social science has methods and concepts that can help us understand the Internet-connected world we live in. We are fascinated by the changes these tools are making possible and hope to shed some light on ideas and research that can help you productively navigate the changes.

We’ll be updating this blog fairly often with pointers to interesting research and applications along with musings based on our own experiences. We hope you’ll find it informative, entertaining, enlightening, or some combination of the three.

Poke around, find out who we are, and pardon our dust as we finish constructing the site. We’ll be updating the various static pages in the next few weeks, but the blog is now live for posting and content updates, so stay tuned!

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Gain insights into the key people, groups, topics and overall shape of your online crowd with a NodeXL social media network map and report from Connected Action. Request one now!

Hello! Social media network maps reveal the key people, groups, and topics discussed in a public conversation.
Here is a sample map for the term “CustServ” (a discussion about providing better “customer service”):
https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=14915

CustServ Twitter Connections for early January 2014

The visualization represents the connections among 1699 Twitter users over a 2-day, 21-hour, 48-minute period from Wednesday, 08 January 2014 at 02:53 UTC to Saturday, 11 January 2014 at 00:42 UTC.

If you would like to request a custom social media network map made with NodeXL for the topic, hashtag, URL, or username of your choice complete the form below. I will generate the maps as requests come in and email you a pointer to the results which I will post to the NodeXL Graph Gallery: See – https://nodexlgraphgallery.org/Pages/Default.aspx


In the sample map above for the term “CustServ” the visualization represents the connections among 1699 Twitter users over a 2-day, 21-hour, 48-minute period from Wednesday, 08 January 2014 at 02:53 UTC to Saturday, 11 January 2014 at 00:42 UTC.

The most central and possibly “influential” contributors to this discussion are:

@flavmartins
@gregsherry
@hyken
@billquiseng
@zendesk
@marshacollier
@helpscout
@adamtoporek
@cxalert
@virtualhold

Top URLs in the discussion were:

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