Connected Action

Sociology and the Internet, Social Media, Networks and Mobile Social Software

Request a NodeXL Social Media Network Map

June 13th, 2010 by Marc Smith · 18 Comments

Hello!  Social media network maps reveal the key people, groups, and topics discussed in a public conversation.
Here is a sample map for the term “CustServ” (a discussion about providing better “customer service”):
https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=14915

CustServ Twitter Connections for early January 2014

The visualization represents the connections among 1699 Twitter users over a 2-day, 21-hour, 48-minute period from Wednesday, 08 January 2014 at 02:53 UTC to Saturday, 11 January 2014 at 00:42 UTC.

If you would like to request a custom social media network map made with NodeXL for the topic, hashtag, URL, or username of your choice complete the form below.  I will generate the maps as requests come in and email you a pointer to the results which I will post to the NodeXL Graph Gallery: See – https://nodexlgraphgallery.org/Pages/Default.aspx


In the sample map above for the term “CustServ” the visualization represents the connections among 1699 Twitter users over a 2-day, 21-hour, 48-minute period from Wednesday, 08 January 2014 at 02:53 UTC to Saturday, 11 January 2014 at 00:42 UTC.

The most central and possibly “influential” contributors to this discussion are:

@flavmartins
@gregsherry
@hyken
@billquiseng
@zendesk
@marshacollier
@helpscout
@adamtoporek
@cxalert
@virtualhold

Top URLs in the discussion were:

[Read more →]

→ 18 CommentsTags: Connected Action · Measuring social media · NodeXL · Social Media · Social network · Social Network Analysis · Twitter · Visualization

Related posts

February 27, 2015 – Napa Area NodeXL Meetup – North Bay Networkers!

February 10th, 2015 by Marc Smith · No Comments

2015-Embassy Suites -NodeXL Meetup

Hello North Bay Area network analysis fans!

Join the NodeXL users meetup at the Napa Embassy Suites hotel (1075 California Boulevard, Napa, California, 94559, USA) on the 27th of February at 6pm.

Meet other network, social network, and social media network researchers and practitioners.

Hear about the latest and upcoming updates in the free and open NodeXL application.

Connect to the NodeXL network! Please RSVP using the form below:

→ No CommentsTags: 2015 · Connected Action · Foundation · Measuring social media · NodeXL · Presentation · Session · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Sociology · Talk · Talks · Training · Visualization · Workshop

Related posts

Connected Action enables cloud storage of your social media networks with the NodeXL Graph Server Database

February 10th, 2015 by Marc Smith · No Comments

Connected Action Logo

Connected Action enables cloud storage of your NodeXL social media network datasets.

The Connected Action NodeXL Graph Server Importer allows you to import your Twitter or Facebook data into NodeXL from the cloud based Connected Action NodeXL Graph Database.

Contact Connected Action for pricing and availability.

The Connected Action NodeXL Graph Server Database enables NodeXL users to store their social media data from Twitter and Facebook in a personal Cloud Storage locker.

Specify the search terms and queries that matter to you with your Connected Action account representative and the Connected Action NodeXL Graph Database will collect and store your social media data for you every day.

Subscribers to the Connected Action NodeXL Graph Database can then use NodeXL to import long periods of their collected social media network data in a short period of time!

The importer can be added to any recent copy of NodeXL.

Just download and unzip the add-in and copy it to the folder you have selected to hold 3rd party importers for NodeXL .

You can select the folder to use for 3rd party importers via the NodeXL menu located at:

NodeXL>Data>Import>Import Options:

20150210-NodeXL-Data-Import-Import Options Dialog

This folder can be located anywhere in your file system.

When you restart NodeXL, your NodeXL>Data>Import Menu may look like this:

20150210-NodeXL-Data-Import-Import Menu List

When you select the option “From Connected Action NodeXL Graph Server…” you will get a dialog that looks like:

Enter  your account credentials and then enter the queries you have created with your Connected Action account representative.

NodeXL will then import a social media network data set that can be automatically analyzed and visualized.

→ No CommentsTags: 2015 · Connected Action NodeXL Graph Server Importer · Measuring social media · Metrics · Network clusters and communities · Network Data Archives · Network data providers (spigots) · Network metrics and measures · NodeXL · SNA · Social Interaction · Social Media · Social network · Social Network Analysis · Social Theories and concepts · Sociology · Technology · Visualization · Web Application

Related posts

June 1, 2015: Consumer Goods Sales and Marketing Summit in New York City

February 4th, 2015 by Marc Smith · No Comments

Consumer Goods Sales and Marketing Summit Banner

There will be a NodeXL social media network analysis training session at the Consumer Goods Sales and Marketing Summit in New York City on June 1, 2015.

 

→ No CommentsTags: 2015 · Conference · Industry · Measuring social media · Metrics · Presentation · Research · SNA · Social Interaction · Social Media · Social Network Analysis · Social Theories and concepts · Sociology · Talk · Talks · Workshop

Related posts

April 29-30: Innovation Enterprise – Social Media & Web Analytics Innovation – Simplify Digital Analytics

February 4th, 2015 by Marc Smith · No Comments

20150429-Innovation Enterprise-Social Media and Web Analytics Innovation

The Social Media and Web Analytics Innovation conference is taking place on April 29 and 30th in San Francisco.

There will be a talk about the ways social network analysis can be applied to social media.

Using the free and open NodeXL application, it become as easy as making a pie chart to make a network chart and report.

→ No CommentsTags: 2015 · April · Conference · Foundation · Innovation Enterprise · Measuring social media · Metrics · Presentation · Research · SMRF · SNA · Social Interaction · Social Media · Social Media & Web Analytics Summit · Social Media Research Foundation · Social Network Analysis · Sociology · Talk · Talks

Related posts

April 28-29, 2015: Innovation Enterprise #DataViz15: Talk about mapping social media networks

February 4th, 2015 by Marc Smith · No Comments

April 28 & 29, San Jose, 2015

Data in. Decisions Out

The Data Visualization Summit is taking place in San Jose, April 28 & 29, 2015.

The summit is located at the San Jose Convention Center, 150 West San Carlos Street, San Jose, CA 95113.

There will be a talk about the ways social network analysis can be applied to better understand the shape and structure of social media.

Using the free and open NodeXL, non-programmers can now easily import, analyze, visualize and share reports on social media networks.

 

→ No CommentsTags: 2015 · Conference · Connected Action · Foundation · Measuring social media · NodeXL · Presentation · Research · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Talks · Visualization · Workshop

Related posts

April 22, 2015 – Hospitality Technology’s Hotel Technology Forum NodeXL Workshop in Puerto Rico

February 4th, 2015 by Marc Smith · No Comments

Screen Shot 2014-12-19 at 9.59.01 PM

At the Hospitality Technology’s Hotel Technology Forum in Puerto Rico. April 22, 2015 there will be a talk about applying social media network analysis to better understand how guests talk about hotels in social media.

The guest experience is often reflected in the social media they create while on the property and after.

Some social media can help elevate a brand and provide insights and new ways to deliver services.

Some social media can amplify service problems and erode a brand.

Social media network maps and reports can help businesses navigate the complex landscape of social media, identifying the key people, groups and topics in the discussions that are relevant to the business.

In this talk we will review the ways NodeXL can be used to generate maps and reports that can guide a social media engagement strategy.

→ No CommentsTags: 2015 · Conference · Foundation · Measuring social media · Metrics · NodeXL · Presentation · Research · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Sociology · Talks · Visualization · Workshop

Related posts

March 30-31, 2015 – Predictive Analytics World San Francisco – Think Link: Connecting to the Power of Social Networks with no Programing with NodeXL

February 4th, 2015 by Marc Smith · No Comments

2015-PAWCON-Workshop-Big Data - Marc Smith

There will be a one day crash course on all things “big data” at the upcoming San Francisco Predictive Analytics World conference on Monday, March 30th, 2015.  Get the Big Data big picture with a day of introduction to the major concepts, methods, challenges, and best practices related to leveraging large volumes of information.

There will be a session on social media network analysis using NodeXL at the conference as well.

http://www.predictiveanalyticsworld.com/sanfrancisco/2015/agenda.php#day1-1120b
11:20am-12:05pm

Track 2: Social Data
Think Link: Connecting to the Power of Social Networks with no Programing with NodeXL

Networks are collections of connections — they are everywhere once you start to look. Learn how to collect, analyze, visualize, and publish insights into connected populations. Using the free and open NodeXL addin for Excel, anyone who can make a pie chart can now make a network chart. Create insights into social media, collaboration, organizations, markets, and other connected structures with just a few clicks. Easily publish reports with visualizations and content analysis. Apply social network analysis to your own brands, email, discussions or web sites.

→ No CommentsTags: 2015 · Conference · Connected Action · Foundation · Industry · Measuring social media · Metrics · NodeXL · PAWCON: Predictive Analytics World · Presentation · Research · Session · SMRF · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Sociology · Talks · Training · Visualization · Workshop

Related posts

March 17-19, 2015 MURTEC (Multi-Unit Restaurant Technology Conference) at Caesars Palace, Las Vegas: NodeXL Hands-on Training

February 4th, 2015 by Marc Smith · No Comments

Screen Shot 2014-12-19 at 9.52.36 PM

There will be a NodeXL Hands-on Training session at the MURTEC (Multi-Unit Restaurant Technology Conference) at Caesars Palace, Las Vegas. March 17-19, 2015

The IT Leader’s Guide: How to Map Your Brand’s Social Media Network

Speaker:  Marc A. Smith, Director, Social Media Research Foundation

Social media matters – it matters to consumers – and that social chatter can matter to you if you understood how to interpret it. Learn to identify your key social media influencers and use that information to amplify your brand’s message.  Uncover connections between sales and social media data, empower marketing to uncover new dining trends and brand champions, and even impact loss prevention efforts. This session will teach you how to apply social media network maps to your brand (and competitor’s). Restaurant executives, in particular those with a technology mind-set, will find great value in learning how to build, interpret and use social network maps. Participants will have an opportunity to map their own brand on social media using the free and open NodeXL (http://nodexl.codeplex.com) tool.

Bring a Windows laptop running a recent copy of Office to participate in the exercises!

This is an example NodeXL social media network map and report for the hashtags #MURTEC, #HotelTechForum, #RestES or htmagazine:

Maps and reports like these reveal the structure of an online conversation, revealing the key people, groups, and topics.

The “mayors” of this discussion are:

@htmagazine, @vivianfatule, @htmagazinetv, @colorvisionc9,
@auramusicrd, @team_techy, @paolamunnigh, @chasanmiguel,
@lissyvalerio, and @josiasortizg.

The most commonly used hashtags related to this topic are:

#htmagazine, #restes, #fromage, #fort, #hospitality,
#yoveocolorvision, #htrest, #viande, #antigaspi, #mobile

Maps and reports for a range of dining and hospitality topics will be presented at the MURTEC training session.

→ No CommentsTags: 2015 · Collective Action · Measuring social media · NodeXL · Presentation · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Talk · Talks · Workshop

Related posts

How to import matrix data into NodeXL

January 9th, 2015 by Marc Smith · 2 Comments

Some network data sets are created or received in the form of a matrix.

A matrix can be directed or undirected.  In this example, we will import a directed network.

First open a blank NodeXL template.

Next open the matrix workbook in the same instance of Excel (just drag it into the title bar of the current NodeXL Excel instance).

Here is a simple asymmetric matrix with weights for tie strengths.
2015-NodeXL-Matrix Data

To import this matrix, switch back to NodeXL and select the Data>Import>From Open Matrix Workbook:
2015-NodeXL-Matrix Import
A matrix may or may not have labels (row and column headers) and the user should define what their data set looks like.
The matrix may represent a directed or undirected network (if it is undirected the matrix must be symmetrical!).
This results in data appearing in the Edges worksheet of NodeXL:
2015-NodeXL-Matrix Edges
This can then be visualized as a network where the edge weights are used to set the thickness of the lines connecting two nodes:
2015-NodeXL-Matrix Data Visualization

→ 2 CommentsTags: 2015 · NodeXL · SMRF · SNA · Social Media Research Foundation · Social network · Social Network Analysis · Sociology · Visualization

Related posts

December 8 – 10, 2014, World Bank, Washington DC: INTERNATIONAL CORRUPTION HUNTERS ALLIANCE (ICHA) – Network analysis for detecting fraud

October 26th, 2014 by Marc Smith · No Comments

2014-wb-logo

2014-Stolen Assets Recovery Initiative-WorldBank-Logo
THIRD BIENNIAL MEETING OF THE WORLD BANK GROUP’S

INTERNATIONAL CORRUPTION HUNTERS ALLIANCE (ICHA)

ENDING IMPUNITY FOR CORRUPTION

December 8 – 10, 2014, World Bank, Washington DC

I will speak about the value of a network perspective for the discovery of fraud and corruption in financial data at the December 9th session of the World Bank’s upcoming meeting of the Stolen Asset Recovery Initiative.

“The World Bank Group’s International Corruption Hunters Alliance (ICHA) brings together heads and senior officials of corruption investigating bodies and prosecuting authorities, anti-corruption experts, academics, and representatives of international organizations from over 130 countries. The 2014 meeting of the Alliance will focus on fighting corruption – and the vast illicit outflows generated by corruption – by sharing know-how and experiences in the use of both traditional and alternative corruption fighting approaches.”

All financial transactions create a network as one person transfers money from one account to another.  A list of transactions creates a web of connections with an emergent shape or pattern.  Within these patterns are key positions occupied by people with special power in the network.  Mapping these transaction networks can reveal the hidden traces of financial crime.

→ No CommentsTags: 2014 · Conference · Foundation · Measuring social media · Presentation · Research · SMRF · SNA · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Talks

Related posts