Connected Action

Sociology and the Internet, Social Media, Networks and Mobile Social Software

Request a NodeXL Social Media Network Map

June 13th, 2010 by Marc Smith · 18 Comments

Hello!  Social media network maps reveal the key people, groups, and topics discussed in a public conversation.
Here is a sample map for the term “CustServ” (a discussion about providing better “customer service”):
https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=14915

CustServ Twitter Connections for early January 2014

The visualization represents the connections among 1699 Twitter users over a 2-day, 21-hour, 48-minute period from Wednesday, 08 January 2014 at 02:53 UTC to Saturday, 11 January 2014 at 00:42 UTC.

If you would like to request a custom social media network map made with NodeXL for the topic, hashtag, URL, or username of your choice complete the form below.  I will generate the maps as requests come in and email you a pointer to the results which I will post to the NodeXL Graph Gallery: See – https://nodexlgraphgallery.org/Pages/Default.aspx


In the sample map above for the term “CustServ” the visualization represents the connections among 1699 Twitter users over a 2-day, 21-hour, 48-minute period from Wednesday, 08 January 2014 at 02:53 UTC to Saturday, 11 January 2014 at 00:42 UTC.

The most central and possibly “influential” contributors to this discussion are:

@flavmartins
@gregsherry
@hyken
@billquiseng
@zendesk
@marshacollier
@helpscout
@adamtoporek
@cxalert
@virtualhold

Top URLs in the discussion were:

[Read more →]

→ 18 CommentsTags: Connected Action · Measuring social media · NodeXL · Social Media · Social network · Social Network Analysis · Twitter · Visualization

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Trust issues and Excel: how to open other people’s NodeXL documents

March 15th, 2015 by Marc Smith · No Comments

How to open a NodeXL Workbook created on a different machine

By Marc Smith and Derek Hansen

Microsoft Office applications have trust issues.

When you download a NodeXL workbook from a different machine (perhaps from http://nodexlgraphgallery.org) you may get an error like this one that mentions “trusted locations”.

************** Exception Text **************
Microsoft.VisualStudio.Tools.Applications.Runtime.
CannotCreateCustomizationDomainException: 
This document contains custom code that cannot be 
loaded because the location is not in your trusted
locations list: Sample_Facebook_Egonetwork.xlsx. If you
trust this document you can save and open it from a
location on your computer.
For more information, 
see http://go.microsoft.com/fwlink/?LinkId=99104.
******************************************

This problem is caused by a lack of trust. Excel documents may contain harmful code (“malware”) and the solution Microsoft created was the idea of “Trusted Locations”. Only folders that have been identified as “trusted locations” will allow you to open Excel files that run embedded code, which are needed by NodeXL to run.

Below are the steps needed to make a folder a trusted location. Once you have done that, NodeXL files stored in that folder will no longer display this error when they are opened.

Step 1: Open Excel Options from the File Menu in Excel

Select: Excel File Menu>Options


The Excel Options dialog. Select “Trust Center”.

Step 2: Choose the Trust Center tab on the menu on the left


The Excel Trust Center dialog. Select “Trust Center Settings”.

Step 3: Add a new trusted location where you will store your NodeXL files

Step 4. The Excel Trusted Locations dialog. Select “Add new location…”.


The Excel Trusted Location dialog. Enter the path to your NodeXL directory here.

Select the “Subfolders of this location are also trusted”. Select OK to every dialog.

It is not recommended that the download directory for your browser be granted Trusted location status.  This will require NodeXL users to download files and then copy or move them to a Trusted Location in order to open and use the complete NodeXL functionality in the file.

→ No CommentsTags: 2015 · Foundation · NodeXL · SMRF · Social Media · Social Media Research Foundation · User interface

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May 1st, 2015 at LSU: NodeXL social media networks talk at the “Telling Stories and Using Visuals for Coastal Environmental Communication” workshop

March 2nd, 2015 by Marc Smith · No Comments

2015-LSU-Banner Logo
2015-NASW-Banner Logo
2015-LSU-Birds
The National Association of Science Writers has funded a workshop at Louisiana State University, on “Telling Stories and Using Visuals for Coastal Environmental Communication” on Friday, May 1, 2015. I will speak during a session on “Social Media Best Practices and Mapping for Science & Environmental Communication,” to give workshop attendees both theoretical and also a practical tutorial on using NodeXL and mapping social networks in the interest of effective science communication.
More information about the workshop can be found at https://showmethecoast2015.wordpress.com/.
For example, this is a network of connections among people who tweeted about Scientific Communication:

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April 20, 2015: NodeXL talk at the Business Analytics Forum at the University of Tennessee

March 2nd, 2015 by Marc Smith · No Comments

2015-University of Tennesee-Logo
2015-University of Tennesee-Business Analytics Forum Banner

Business Analytics Forum hosted by the Business Analytics and Statistics Department at the University of Tennessee on April 20, 2015 will feature a talk on social media network analysis using the free and open NodeXL add-in for the popular Excel spreadsheet.

You can read more about the department and some of their initiatives here: http://issuu.com/utcba/docs/archwayswinter2014-15.finalpdf.forw/29?e=0

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February 27, 2015 – Napa Area NodeXL Meetup – North Bay Networkers!

February 10th, 2015 by Marc Smith · No Comments

2015-Embassy Suites -NodeXL Meetup

Hello North Bay Area network analysis fans!

Join the NodeXL users meetup at the Napa Embassy Suites hotel (1075 California Boulevard, Napa, California, 94559, USA) on the 27th of February at 6pm.

Meet other network, social network, and social media network researchers and practitioners.

Hear about the latest and upcoming updates in the free and open NodeXL application.

Connect to the NodeXL network! Please RSVP using the form below:

→ No CommentsTags: 2015 · Connected Action · Foundation · Measuring social media · NodeXL · Presentation · Session · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Sociology · Talk · Talks · Training · Visualization · Workshop

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Connected Action enables cloud storage of your social media networks with the NodeXL Graph Server Database

February 10th, 2015 by Marc Smith · No Comments

Connected Action Logo

Connected Action enables cloud storage of your NodeXL social media network datasets.

The Connected Action NodeXL Graph Server Importer allows you to import your Twitter or Facebook data into NodeXL from the cloud based Connected Action NodeXL Graph Database.

Contact Connected Action for pricing and availability.

The Connected Action NodeXL Graph Server Database enables NodeXL users to store their social media data from Twitter and Facebook in a personal Cloud Storage locker.

Specify the search terms and queries that matter to you with your Connected Action account representative and the Connected Action NodeXL Graph Database will collect and store your social media data for you every day.

Subscribers to the Connected Action NodeXL Graph Database can then use NodeXL to import long periods of their collected social media network data in a short period of time!

The importer can be added to any recent copy of NodeXL.

Just download and unzip the add-in and copy it to the folder you have selected to hold 3rd party importers for NodeXL .

You can select the folder to use for 3rd party importers via the NodeXL menu located at:

NodeXL>Data>Import>Import Options:

20150210-NodeXL-Data-Import-Import Options Dialog

This folder can be located anywhere in your file system.

When you restart NodeXL, your NodeXL>Data>Import Menu may look like this:

20150210-NodeXL-Data-Import-Import Menu List

When you select the option “From Connected Action NodeXL Graph Server…” you will get a dialog that looks like:

Enter  your account credentials and then enter the queries you have created with your Connected Action account representative.

NodeXL will then import a social media network data set that can be automatically analyzed and visualized.

→ No CommentsTags: 2015 · Connected Action NodeXL Graph Server Importer · Measuring social media · Metrics · Network clusters and communities · Network Data Archives · Network data providers (spigots) · Network metrics and measures · NodeXL · SNA · Social Interaction · Social Media · Social network · Social Network Analysis · Social Theories and concepts · Sociology · Technology · Visualization · Web Application

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June 1, 2015: Consumer Goods Sales and Marketing Summit in New York City

February 4th, 2015 by Marc Smith · No Comments

Consumer Goods Sales and Marketing Summit Banner

There will be a NodeXL social media network analysis training session at the Consumer Goods Sales and Marketing Summit in New York City on June 1, 2015.

 

→ No CommentsTags: 2015 · Conference · Industry · Measuring social media · Metrics · Presentation · Research · SNA · Social Interaction · Social Media · Social Network Analysis · Social Theories and concepts · Sociology · Talk · Talks · Workshop

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April 29-30: Innovation Enterprise – Social Media & Web Analytics Innovation – Simplify Digital Analytics

February 4th, 2015 by Marc Smith · No Comments

20150429-Innovation Enterprise-Social Media and Web Analytics Innovation

The Social Media and Web Analytics Innovation conference is taking place on April 29 and 30th in San Francisco.

There will be a talk about the ways social network analysis can be applied to social media.

Using the free and open NodeXL application, it become as easy as making a pie chart to make a network chart and report.

→ No CommentsTags: 2015 · April · Conference · Foundation · Innovation Enterprise · Measuring social media · Metrics · Presentation · Research · SMRF · SNA · Social Interaction · Social Media · Social Media & Web Analytics Summit · Social Media Research Foundation · Social Network Analysis · Sociology · Talk · Talks

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April 28-29, 2015: Innovation Enterprise #DataViz15: Talk about mapping social media networks

February 4th, 2015 by Marc Smith · No Comments

April 28 & 29, San Jose, 2015

Data in. Decisions Out

The Data Visualization Summit is taking place in San Jose, April 28 & 29, 2015.

The summit is located at the San Jose Convention Center, 150 West San Carlos Street, San Jose, CA 95113.

There will be a talk about the ways social network analysis can be applied to better understand the shape and structure of social media.

Using the free and open NodeXL, non-programmers can now easily import, analyze, visualize and share reports on social media networks.

 

→ No CommentsTags: 2015 · Conference · Connected Action · Foundation · Measuring social media · NodeXL · Presentation · Research · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Talks · Visualization · Workshop

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April 22, 2015 – Hospitality Technology’s Hotel Technology Forum NodeXL Workshop in Puerto Rico

February 4th, 2015 by Marc Smith · No Comments

Screen Shot 2014-12-19 at 9.59.01 PM

At the Hospitality Technology’s Hotel Technology Forum in Puerto Rico. April 22, 2015 there will be a talk about applying social media network analysis to better understand how guests talk about hotels in social media.

The guest experience is often reflected in the social media they create while on the property and after.

Some social media can help elevate a brand and provide insights and new ways to deliver services.

Some social media can amplify service problems and erode a brand.

Social media network maps and reports can help businesses navigate the complex landscape of social media, identifying the key people, groups and topics in the discussions that are relevant to the business.

In this talk we will review the ways NodeXL can be used to generate maps and reports that can guide a social media engagement strategy.

→ No CommentsTags: 2015 · Conference · Foundation · Measuring social media · Metrics · NodeXL · Presentation · Research · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Sociology · Talks · Visualization · Workshop

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March 30-31, 2015 – Predictive Analytics World San Francisco – Think Link: Connecting to the Power of Social Networks with no Programing with NodeXL

February 4th, 2015 by Marc Smith · No Comments

2015-PAWCON-Workshop-Big Data - Marc Smith

There will be a one day crash course on all things “big data” at the upcoming San Francisco Predictive Analytics World conference on Monday, March 30th, 2015.  Get the Big Data big picture with a day of introduction to the major concepts, methods, challenges, and best practices related to leveraging large volumes of information.

There will be a session on social media network analysis using NodeXL at the conference as well.

http://www.predictiveanalyticsworld.com/sanfrancisco/2015/agenda.php#day1-1120b
11:20am-12:05pm

Track 2: Social Data
Think Link: Connecting to the Power of Social Networks with no Programing with NodeXL

Networks are collections of connections — they are everywhere once you start to look. Learn how to collect, analyze, visualize, and publish insights into connected populations. Using the free and open NodeXL addin for Excel, anyone who can make a pie chart can now make a network chart. Create insights into social media, collaboration, organizations, markets, and other connected structures with just a few clicks. Easily publish reports with visualizations and content analysis. Apply social network analysis to your own brands, email, discussions or web sites.

→ No CommentsTags: 2015 · Conference · Connected Action · Foundation · Industry · Measuring social media · Metrics · NodeXL · PAWCON: Predictive Analytics World · Presentation · Research · Session · SMRF · SNA · Social Interaction · Social Media · Social Media Research Foundation · Social network · Social Network Analysis · Social Theories and concepts · Sociology · Talks · Training · Visualization · Workshop

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