The HCIL Government Applications of Social Media Networks &
Communities Workshop, as part of the 27th Annual Human Computer Interaction Lab (HCIL) Symposium, at the University of Maryland, examined how social media can be systematically applied to increase civic participation on national priorities.
When: Friday, May 28, 2010, 9:30am-4:00pm
Where: CSIC Building, UMD, College Park
Who: Government thought leaders, system developers, and agencies; industry partners, researchers, and students
Photo by Ben Shneiderman
Front row (left to right): Brad Hesse, Betsy Rebert, Claudia Louis,
Vladimir Barash, Derek Hansen, Robin Naughton.
Middle row: Scot Golder, Rex Robison, Yan Qu, Joe Pringle, Natasa
Milic-Frayling, Amanda Shanor, Leonard Lidov, Laura Milner
Back row: Robert Altiero, Mark Edson, Keith Walker, Tim Clausner, Marc
Smith, Nick Violi, Brian Dennis, Manuel Freire, John Bertot, Derrick
Cogburn, Jennifer Preece, Francy Stilwell
Not pictured: Ben Shneiderman
The Friday, May 28th all day event focused on the use of social media data in improving the quality of government.
May 28th, 2010: Government Applications of Social Media Networks and Communities
Derek Hansen, Marc Smith, Jenny Preece, Ben Shneiderman
Federal, state, and local governments are discovering interesting and ambitious ways that social media can be used to increase civic participation in decision-making, health-care /wellness, energy sustainability, education, disaster response, community safety, scientific research, etc. This workshop will invite attendees to present current projects, design strategies, evaluation methods, and analytic tools. Issues such as universal accessibility & usability, privacy protection, and reliability will be discussed.
• discussed interesting and ambitious ways that federal, state, and local governments are using social media in decision-making,healthcare/wellness, energy sustainability, education, disaster response, community safety, scientific research, etc.
• explored how analytic tools like NodeXL (http://nodexl.codeplex.com/) can help systematically analyze social media initiatives and mine social media sites for useful information.
• identified the unique challenges of using social technologies in a government context and design strategies and policies that help overcome those challenges
• Vladimir Barash, Doctoral student, Information Science, Cornell University
• John Bertot, Professor, iSchool, UMD
• Derek Hansen – Assistant Professor, iSchool, UMD and director of Center for the Advanced Study of Communities and Information (CASCI)
• Scott Golder, Doctoral student, Sociology, Cornell University
• Bradford Hesse, Chief of the National Cancer Institute’s Health Communication and Informatics Research Branch (HCIRB)
• Natasa Milic-Frayling, Principal Researcher, Microsoft Research Cambridge
• Cynthia Parr, Director, Special Pages Group, Encyclopedia of Life, Smithsonian
• Jenny Preece – Dean, iSchool, UMD.
• Ben Shneiderman – Professor, Department of Computer Science, UMD, and founder of the Human Computer Interaction Lab (HCIL).
• Marc Smith – Chief Social Scientist, Connected Action Consulting Group, director of the Social Media Research Foundation
Slides available from: