Connected Action

The upcoming Enterprise 2.0 conference in Boston June 22-25 features several presentations of possible interest. George Dearing and I will both be on panels and, centrally, there is a presentation from Telligent co-founder Rob Howard about what is new at Telligent Systems:
Enterprise 2.0: Work, Productivity and ROI Today’s ever-changing workforce requires that enterprises tackle an array of [...]

[Read more →]

There is some very positive coverage of Telligent recently in the press.  First there is the very detailed review of the community platform and its reporting features from Barb Mosher at CMS Wire: “Social Web Analytics with Telligent’s Harvest Reporting Server“.  The article does a great job of detailing the features of the Harvest social [...]

[Read more →]

On Tuesday night Marc Smith and I will be presenting the poster for our paper, “Distinguishing Knowledge vs Social Capital in Social Media with Roles and Context” at the International Conference for Weblogs and Social Media. You can find the poster, co-authored with Marc Smith (Telligent Systems), Lise Getoor (University of Maryland) and [...]

[Read more →]

I will be speaking with Kate Niederhoffer from Dachis at Web 2.0 Expo Wednesday, April 1st at 10.50 in San Francisco.  We will be speaking about:
Beyond Buzz: On Measuring a Conversation
http://www.web2expo.com/webexsf2009/public/schedule/detail/6273

What is the most meaningful way to understand and measure a dialogue? As marketing transforms from a broadcast model to a conversational one, which constructs [...]

[Read more →]

Forester recently released its review of leading social media platforms.
They conclude that communities are a powerful way for businesses to grow.  Community and social media have ROI!
The segment is getting crowded, over 100 vendors and growing, but only few cleared Forrester’s threshold for robustness and feature richness.

Forrester evaluated nine social media platforms in depth and [...]

[Read more →]