Connected Action

On Tuesday night Marc Smith and I will be presenting the poster for our paper, “Distinguishing Knowledge vs Social Capital in Social Media with Roles and Context” at the International Conference for Weblogs and Social Media. You can find the poster, co-authored with Marc Smith (Telligent Systems), Lise Getoor (University of Maryland) and [...]

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Here are a few of the major stakeholders that gather around any social media effort.  Each role can be further divided into sub roles who specialize in particular kinds of behavior like starting discussions, arguments, or answering questions. Each stakeholder has information needs that are related but somewhat different from other stakeholders.  Building effective social media systems requires delivering [...]

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